Terms & conditions

The House of Mirah, Mumbai, Maharashtra, India. [Registered entity name, GSTIN and registered address to confirm]

All prices are in Indian Rupees and include GST where it applies. Delivery is charged separately and shown before you pay.

We try hard to price accurately. If a piece is listed at a clearly wrong price, we will contact you before dispatching rather than quietly cancelling.

Placing an order is an offer to buy. The contract forms when we confirm dispatch, not when you click.

We may decline an order if a piece has sold out, if we cannot deliver to the address, or if we cannot verify the order.

Orders are paid online at checkout, by card, UPI, net banking or wallet. Payment is handled by Razorpay; we do not see or store your card details. Cash on Delivery is not offered, and there is no handling fee.

Your order is confirmed once payment succeeds. If payment fails or is abandoned, nothing is charged and your bag is left as it was.

Made-to-order and bridal pieces are cut to your measurements after you order. Once cutting has begun they cannot be cancelled or returned for change of mind, because they cannot be sold to anyone else.

Handwork varies. Two pieces of the same design will not be identical, and small variations in embroidery and dye are a property of the work rather than a fault.

If a piece arrives damaged, faulty or not as described, we will replace it or refund it, including postage. Nothing in these terms limits your rights under consumer law.

[Cancellation window, liability cap and dispute resolution clauses to be drafted with legal advice]

[Governing law and jurisdiction to confirm — expected to be the courts of Mumbai, Maharashtra]